FAQ

Q1: How long does delivery take?
We deliver within 3–5 business days across the UK.

Q2: How can I track my order?
Once shipped, you’ll receive an email with a tracking link to monitor your parcel.

Q3: Can I cancel my order?
Yes, if your order hasn’t shipped yet. Once shipped, it must follow our return process.

Q4: What payment methods do you accept?
We accept PayPal and other secure methods shown at checkout.

Need help?

We’re always happy to help.
Business Details

Business Name: Hotluxebag
Phone Number: +44 7377 766240
Web Email: admin@hotluxebag.co.uk
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM
Registered Address: Pall Mall, London, SW1Y 5ED, United Kingdom